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Take a glimpse into why CW might be the right place for you: https://tinyurl.com/9yc7h8um

Location: Fort Lee, VA 23801
Salary: 60,000 - 65,000 annually

RW Solutions is seeking an experienced Project Manager to oversee custodial operations, quality assurance, and workforce management on a federal contract. This position serves as the onsite leader responsible for contract compliance, operational excellence, employee supervision, customer relations, and quality control.

The ideal candidate is a hands-on leader who can effectively manage daily operations while mentoring and supporting a diverse workforce, including employees participating in the AbilityOne Program.

Project Manager Responsibilities

Operations Management
Provide oversight of all day-to-day custodial operations.
Ensure compliance with contract requirements, performance standards, and customer expectations.
Develop and manage staffing plans, work schedules, and workforce deployment.
Monitor operational performance and implement process improvements.
Coordinate resources, supplies, equipment, and inventory to ensure uninterrupted operations.
Respond to customer concerns and service requests promptly and professionally.

Supervision & Leadership

Directly supervise Leads, Supervisors, and custodial staff.
Conduct employee onboarding, training, coaching, and performance evaluations.
Foster a positive, inclusive, and productive work environment.
Ensure employees understand performance expectations and work requirements.
Partner with Human Resources regarding employee relations, corrective actions, and performance management.
Promote workforce development and career growth opportunities.

Quality Control & Compliance

Administer and maintain the site's Quality Control Program.
Conduct routine inspections and audits to verify contract compliance.
Monitor and document quality performance metrics.
Develop corrective action plans when deficiencies are identified.
Prepare reports, inspection documentation, and customer deliverables.
Ensure all work is completed in accordance with federal contract requirements.

Safety Management

Promote a culture of workplace safety and accountability.
Ensure compliance with OSHA requirements and company safety policies.
Conduct safety meetings, inspections, and hazard assessments.
Investigate incidents, accidents, and near misses.
Ensure proper use, storage, and handling of chemicals, equipment, and PPE.

Customer Relations

Serve as the primary point of contact for the customer.
Build and maintain strong customer relationships.
Attend meetings, inspections, and contract reviews.
Address concerns and implement solutions to improve service delivery.

A Day in the Life of a Project Manager

Review staffing levels, schedules, and operational priorities.
Conduct facility walk-throughs and quality inspections.
Meet with supervisors and employees to address operational needs.
Monitor contract performance metrics and quality standards.
Respond to customer inquiries and service concerns.
Coordinate training and development initiatives.
Ensure safety and compliance requirements are consistently met.
Complete reports and documentation related to operations and quality assurance.
Identify opportunities for continuous improvement.

What You'll Need to Be Successful

Required Qualifications

High School Diploma or GED.
Minimum three (3) years of custodial, facilities, janitorial, or building services management experience.
Minimum two (2) years of supervisory or leadership experience.
Experience overseeing multiple employees in a service-based environment.
Strong communication, organizational, and problem-solving skills.
Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
Valid driver's license.
Ability to obtain and maintain access to government facilities.

Preferred Qualifications

Associate's or Bachelor's degree in Business Administration, Facilities Management, Occupational Safety, Quality Assurance, or a related field.
Experience working on federal government contracts.
Prior AbilityOne Program experience.
Prior experience managing union-represented employees.
OSHA 30-Hour Certification or equivalent safety training.
Quality Control certification or quality management experience.

Bonus If You Have These Skills

Experience managing custodial operations within government facilities.
Knowledge of AbilityOne Program requirements and best practices.
Strong workforce development and employee coaching skills.
Experience conducting quality inspections and audits.
Familiarity with collective bargaining agreements and labor relations.
Strong analytical and reporting capabilities.
Knowledge of environmental, safety, and compliance regulations.

Why You'll Love This Job

Lead a team that makes a meaningful impact every day.
Help create employment opportunities for individuals with disabilities.
Build and develop high-performing teams.
Work in a mission-driven organization committed to service excellence.
Opportunities for professional growth and advancement.
Supportive leadership and collaborative work environment.

Explore Our Generous Benefits Package:

Insurance - Medical, Dental, Vision
Telemedicine
Retirement Plan & Match Options
Disability Plans
Life Insurance
Paid Holidays & Vacation
Paid Sick & Personal Time (PSPT)

Voluntary Benefits Offered Includes:

Hospital Indemnity, Accident, Critical Illness & Voluntary Life

Physical & Environmental Demands:

Frequent standing, walking, bending, kneeling, and reaching throughout your shift to clean and maintain different areas.
Repetitive motions such as mopping, sweeping, wiping, and scrubbing surfaces.
Ability to lift, carry, push, and pull cleaning equipment and supplies weighing up to 25-30 pounds regularly.
Navigating stairs, ramps, or uneven flooring safely while carrying tools or supplies.
Work is primarily indoors in commercial buildings with varying temperatures and lighting conditions.
Exposure to cleaning chemicals, disinfectants, and solvents—training is provided to ensure safe handling, and personal protective equipment (PPE) is always required.
Possible exposure to dust, dirt, allergens, and other typical indoor environmental factors.
May encounter biohazardous materials or bodily fluids (especially in healthcare or public restrooms) with proper safety protocols and PPE in place.
Working in confined or awkward spaces such as under sinks, behind furniture, or inside equipment areas may be required.
Noise from vacuum cleaners, floor buffers, and other cleaning machinery may be present; hearing protection provided when necessary.
Reasonable accommodations can be provided.

Leading Cleanliness, Inspiring Excellence! APPLY Today!

We are an Equal Opportunity Employer. All employment decisions are made based on individual qualifications, merit, and business needs, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other status protected by applicable federal, state, or local law.

Company Overview: CW Resources, a part of CW Group, is a national non-profit organization that has been delivering mission-driven, high-quality services for more than 60 years. We are committed to fostering a supportive and respectful workplace where every employee is valued for their unique contributions. We're proud to offer a wide range of services, from vocational rehabilitation programs to delivering healthy food options through the Meals on Wheels program. Our dedication to empowering individuals and strengthening communities drives everything we do, and we continue to work toward a brighter, more welcoming future for all.

Pay Transparency and Disclaimer: We are committed to pay transparency. Compensation for this role is determined in good faith and based on job-related factors such as skills, experience, education, and internal equity, in accordance with applicable law. Employees and applicants may request additional compensation information as permitted by law.

Copy and paste the links below into your web browser to view the posters pertaining to:

Notification of Employee Rights Under Federal Labor Laws posters: https://www.dol.gov/agencies/olms/poster/labor-rights-federal-contractors
CW’s Self - Disclosure Form: https://forms.office.com/pages/responsepage.aspx?id=zZj4MtUu00iOjM5NS60vhGhCUZaiq9RLhDLFapc8phdUQzRDRTlPUDNINzI3QTNUNEJONlZDSTZSMC4u&route=shorturl
Please E-mail: hrhelp@cwresources.org to submit a request for accommodation with the application process.

CW Resources

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